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You can request customized offers with adjusted VAT by using the contact form or sending an email. Please include the products you're interested in, your complete shipping address, and your VAT number (if available) in your inquiry.
Worldwide shipping!
If your country is not listed, please contact me through the contact form.
Shipping information
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SHIPPING COSTS
Shipping costs depend on your exact location and are automatically calculated during checkout.
For some locations, both standard and express shipping options are available. Standard shipping is done via DHL and can take up to 3-4 weeks depending on your exact location. Express shipping is done via UPS Express, DHL Express, TNT, and others, depending on the exact location. These services offer a very fast delivery time of only 2-4 days worldwide. Especially for the higher priced items, I strongly recommend choosing Express shipping, to avoid delays with customs, etc.
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IMPORT TAXES AND DUTY FEES
If you are located outside the EU (for example: USA, UK, Australia, Switzerland, etc.), you will have to pay an import tax and duty fees on the sales price. These taxes and fees are different for every country and depend on your local tax laws.
We would like to state explicitly that we are not responsible for any additional taxes and fees that might arise during import in your country! Please contact your local customs office for further details! -
Availability
All products are available for purchase both online and through direct sales. In rare cases, a product may be sold out even if it is shown as available in our online store. In such instances, we will ship the available items immediately and send the remaining items in a separate shipment at no additional cost. The second shipment usually arrives within 10 to 14 business days.
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VALUE-ADDED TAX (VAT)
All prices in the Online Shop include 19% German value-added tax (VAT).
For orders from outside the EU (for example: USA, UK, Australia, Switzerland, etc.) deduction of the VAT is possible. In this case, you will receive a refund of the VAT after your purchase.
Please note that we only offer these VAT refunds for orders above 1000€, as this process involves significant additional administrative effort.